The short answer: Twilio is a customer engagement platform used by hundreds of thousands of businesses and more than ten million developers worldwide to build unique, personalized experiences for their customers.
Twilio turns real-world events into virtual signals that software can handle, and TwiML is the core technology Twilio provides that allows developers to easily respond to those real-world events. Developers get to use the same languages and protocols they're already using in their web applications.
Communication APIs to reach your customers on their preferred channel.
And global reach your customers demand. And you can win the battle for customer satisfaction. AndMoreAnd global reach your customers demand. And you can win the battle for customer satisfaction. And loyalty with twilio you can focus on reaching your customers like never before on the channels.
That's because Twilio's offer is simple and compelling for business as well as the IT team. We give software developers the toolkit they need to build magical communications experiences – experiences that involve phone calls, email, text messages, instant messaging chatbots, live chat and video.
Twilio's virtual phone numbers give you instant access to local, national, mobile, and toll-free phone numbers in over 100 countries for your voice call and messaging applications. Leverage local phone numbers for your customers to call and text, or use your own number.