Feb 19, 2019
The term cognitive dissonance is used to describe the mental discomfort that results from holding two conflicting beliefs, values, or attitudes. People tend to seek consistency in their attitudes and perceptions, so this conflict causes feelings of unease or discomfort.
Signs you might be experiencing cognitive dissonance include:
Nov 30, 2020
It refers to the mental conflict that occurs when a person's behaviors and beliefs do not align. It may also happen when a person holds two beliefs that contradict one another. Cognitive dissonance causes feelings of unease and tension, and people attempt to relieve this discomfort in different ways.
How is Cognitive Dissonance Resolved?
Feb 5, 2018
So, the opposite of cognitive dissonance is “inner harmony,” “cognitive coherence,” or “cognitive consonance.”
Additional studies have revealed that cognitive dissonance engages other brain regions, such as the insula and dorsolateral prefrontal cortex (DLPFC). The insula, which processes emotions, often becomes more active when people are upset or angry, and the DLPFC is strongly associated with cognitive control.
Festinger theorized that cognitive dissonance usually arises when a person holds two or more incompatible beliefs simultaneously. This is a normal occurrence since people encounter different situations that invoke conflicting thought sequences. This conflict results in a psychological discomfort.
The visceral qualities of hallucinations may leave psychotic individuals in what seems to be a permanent state of cognitive dissonance between internal experience and internal reality.
We hold many thoughts and beliefs about the world and ourselves. When two thoughts clash, a discrepancy is evoked, resulting in a state of tension. This tensions is called cognitive dissonance.
But when our internal world feels uncertain and inconsistent, we feel dissonance, i.e., mental strain, stress and discomfort. And so we feel less capable of dealing with life effectively. Moreover, if we chronically feel high levels of dissonance, we are at risk for anxiety and depression disorders.
In the workplace, emotional dissonance is the conflict between experienced emotions and emotions expressed to conform to display rules. This study is an empirical examination of the impact of emotional dissonance on organizational criteria and its moderation by self-monitoring and social support.
Know the 5 signs of Emotional Suffering
Dec 11, 2020
Managing other people's emotions, relationship management is the highest level of emotional intelligence because this ability requires awareness of our own and others' emotions.
Deep acting is about a person trying to feel a specific emotion that they are thinking about in their mind. For example, before his wife left him, Harry used to think about her and their plans while working. This would put Harry in a happy mood, and he would respond to customers' issues with enthusiasm and politeness.
The four domains of Emotional Intelligence — self awareness, self management, social awareness, and relationship management — each can help a leader face any crisis with lower levels of stress, less emotional reactivity and fewer unintended consequences.
Emotional labor is characterized by two main regulation strategies: surface acting and deep acting. However, which strategy consumes more energy?
Here are a few examples of emotional labor in the workplace:
Sep 20, 2021
Unpaid Emotional Labor. Podcast. Host @sophie_e_james dissects all that is taken for granted when negotiating identities in the sociopolitical, anchored in humor & pop culture.
There is a relatively wide consensus on the key components of emotional labor and their relationships. These components include affective events, display rules, emotion-rule dissonance, emotion regulation strategies, and genuine and fake emotional displays.
Surface acting occurs when employees display the emotions required for a job without changing how they actually feel. Deep acting is an effortful process through which employees change their internal feelings to align with organizational expectations, producing more natural and genuine emotional displays.